Family values are at the heart of everything we do

We understand that choosing the right care home is an important decision, and you may have many questions along the way. Our Frequently Asked Questions section is designed to provide clear and helpful information about daily life, care services, facilities, and the support we offer across Kennedy Care Group. If you cannot find the answer you are looking for, our friendly team will always be happy to help.

Some questions we are often asked

Frequently asked questions

What will happen if more serious medical problems arise while I’m in care?

Our staff are trained to deal with all types of medical emergencies and are highly qualified to look after the needs of all our residents. If a particular complication means a different type of care, for example Dementia rather than residential, should be required, we will discuss this with you and your family and make every effort to make the transition as smooth as possible. As many of our homes provide residential and dementia, this may not mean leaving your current home.

Are all care homes registered and thoroughly inspected?

Yes, all care homes must comply with the law and with the registering Authority’s own guidelines in order to guarantee a high standard of care. Every home also undergoes regular inspections by the Care Inspectorate (CI), after which a report is sent to the home with any recommendations and actions required. We will be happy to provide copies of individual reports.

Does every resident receive a care plan?

Every incoming resident is assessed prior to admission to ensure they receive the care best suited for their needs. Your family or friends may be involved in this process if they so choose. An individual support plan is then created which sets out how staff will meet your needs. Support plans are reviewed regularly and will be updated when requirements change.

How much will it cost?

The price of moving into a care home is different for everyone, but there are many ways to minimise the expense. Please speak to one of our care home managers for further information and to arrange a visit.

What is the visiting policy?

Most of the homes operate an open-house visiting policy, but we do ask visitors to kindly avoid mealtimes. Please contact your specific care home for further details.

How can I arrange a visit to one of the homes?

Visiting a Kennedy Care Home home is a great way of selecting the right one for you or your loved one. Simply contact the individual care home that you are interested in and explain that you’d like to arrange a visit. The staff will then make all of the appropriate arrangements.

How do I know if I am/my loved one is ready to move to a care home?

Deciding to move into a care home or realising that your loved ones can no longer manage at home, is often difficult and upsetting. It is a very personal choice and requires a lot of preparation and consideration. Discuss the options with your family and loved ones, as well as your doctor, to decide if the time is right.

I enjoy my freedom and I am worried about losing my independence.

At Kennedy Care Homes, we actively encourage our residents to be as independent and social as possible. However, many people also find comfort in knowing that care is available around the clock.

Can I redecorate my room?

Most of our care homes encourage residents to bring small items of furniture and other personal belongings from home to individualise their room. Contact the specific care home for more details about this.

All our bedrooms are maintained to a high standard, and we ensure that any redecoration is carried out with minimal inconvenience to the resident. We also offer a choice of décor where appropriate.